Advice: friendly, useful,informed

I need a Website.
How can I get started?
Here's how.
My Website is awful.
How do I make it better?
Here's how.
I don't understand!
How do Websites, email, ISPs, hosting services etc all work together?
Here's how. (PDF)

If you want to build — or rebuild — a Website, there'll be a lot of things to think about. We're here to help you identify what you need to know and do, so the development goes as smoothly as possible.

We work hard to understand your needs and to match our advice to the best way of meeting those needs. We're careful to communicate what needs to be done, whether a major technical specification for a large, mission-critical database-driven Web development or simply suggesting the most readable font or colour mix to suit your desired image.

We want to build sites and software that we can be proud of and, as part of that, we will make recommendations based on industry best practice. This can mean we will gently discourage using "flavour-of-the-month" approaches in the interests of building a site that will not rapidly date, but we will always let you know why we recommend one approach over another.

Some things to think about

There's a lot to consider in developing a Website. We try to make the process as smooth as possible by talking with you and — more importantly — listening to what you need to do and what you want to be able to do with your Website.

Here are some common desires for Websites, whether small sites for individuals or major corporate efforts, and whether you're starting from scratch or trying to improve an initial effort that hasn't been up to scratch:

ensure the site meets best practice for Web delivery, which requires: make good use of images and design, which requires: boost visitor interest, which requires assist search engine ranking, which requires: keep the site updated with new information, which may require:

Helping you throughout

As part of a standard services, we can provide advice on and operational support for a large range of Web-related activities, including:

We are happy to provide a range of Web services on a contract basis, including:

Many of our clients have been with us for more than a dozen years, reflecting the strong focus we have on long-term strategic planning and establishing good working business relationships. Take a look at some of our work in our portfolio section and you'll see what our clients have said.

If you want a better understanding of how a Website can tie in with your business operations, take a look at this.

What can a Website do for me?

Websites are typically created to serve one or more of these purposes:

The following table covers the kinds of information, promotion and communication activities likely to be carried out by different kinds of Websites:

 IndividualOrganisationCompany
Information
  • Personal interests and hobbies
  • Favourite links
  • Games
  • Personal projects
  • Reports on past activities
  • Officer directory
  • Membership directory
  • Library/resource lists
  • Searchable back-issues or index of publications
  • Awards, grants and fellowships
  • Links to related organisations and sites
  • Product specifications
  • Technical information
  • New releases
  • Annual reports
  • Links to industry partners and associations
Communication
  • Circulars
  • Personal email link
  • Other contact infomation
  • Upcoming events
  • Requests for discussion
  • Newsletters
  • Membership feedback
  • Forums
  • Email links to officers and staff
  • Customer feedback
  • Surveys and focus groups
  • Press releases
  • Crisis management
  • Email links to key personnel
  • Customer service
  • Newsletters
Promotion
  • CV
  • Examples of work (e.g. graphic art, software, writing)
  • Links to former employers
  • Organisation aims, supporters and achievements
  • Public events and competitions
  • Requests for public support or lobbying
  • Company information
  • Major clients
  • Product and service catalogues
  • Samples and free offers
  • Electronic commerce
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